SDSI’s technical and support team provide responsive preventative advanced real remote time system monitoring, ensuring the critical systems maintain optimal performance on a 24/7 basis.

Remedial support includes rapid response, analysis, diagnosis and rectification in accordance with its rigorous ISO 2001 Certified Quality Management Systems.

Our support team is made up of industry professionals who understand the nature of our partnerships with emergency services all around the world. They understand that they not only need to act with the highest professionalism and expertise, but that their accessibility and response time is paramount in an industry where every second counts.

The work of emergency services never stops, and neither do we — that’s why our call centre operates 365 days a year, 24 hours a day.

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