Information security is fundamental to SDSI’s ability to deliver trusted technology solutions that support emergency services organisations across Australia and New Zealand.
SDSI recognises that the protection of information, systems and operational data is critical to maintaining the confidence of our customers and supporting the reliability of public safety operations.
Our security approach is guided by our ISO/IEC 27001:2022 certified Information Security Management System (ISMS) and is integrated across our business processes, software engineering practices, project delivery activities and customer support operations.
Protecting Information Through Security-Focused Practices
SDSI applies a risk-based approach to information security, including:
- Protection of customer, operational and business information;
- Controlled access to systems and information assets based on business requirements;
- Secure software development practices designed to reduce security risks;
- Separation of development, testing, and production environments;
- Management of vulnerabilities, security risks and continual improvement activities;
- Secure handling of sensitive information throughout its lifecycle;
- Security awareness and responsibilities across our team;
- Ongoing monitoring, review and improvement of security practices.
Secure Software Engineering
Security is embedded throughout SDSI’s software development lifecycle. Our engineering practices support the delivery of reliable solutions through:
- Secure design and architecture principles;
- Controlled source code management and access controls;
- Peer review and quality assurance processes;
- Testing and validation activities;
- Consideration of security risks throughout development and maintenance.
Supporting Emergency Services Operations
SDSI understands that emergency services organisations operate in environments where availability, reliability, and trust are essential.
Through our security governance, engineering practices and continual improvement approach, SDSI supports the secure delivery and ongoing operation of technology solutions that assist emergency services organisations, across Australia and New Zealand, in meeting their operational objectives.
