80%
of Australia’s population served by agencies we support
100%
of New Zealand’s population served by agencies we support
24/7/365
Mission-critical customer support
ISO 27001
Information Security Management
ISO 9001
Quality Management System
Emergency Comms
Integrated technology connecting call-taking, dispatch, radio, mobile and operational information across the response environment.
Who We Serve
SDSI delivers mission-critical technology solutions for public safety agencies across Australia and New Zealand.
Fire & Rescue
Reliable systems and integration supporting incident response, resource coordination and operational visibility.
Police
Mission-critical technology supporting secure dispatch operations, access to operational information and coordinated response.
Ambulance & EMS
Technology supporting dispatch, mobile response, clinical workflows and coordinated emergency operations.
WHAT WE DO
End-to-end lifecycle expertise.
From system architecture and software engineering to implementation, integration and 24/7 support, SDSI helps complex public safety environments work as one.
1
CAD Solutions
Architecture, implementation, upgrades and performance analysis for mission-critical dispatch environments.
2
Systems Integration
Connecting CAD, mobile, radio, telephony, GIS, clinical and enterprise systems across the operational ecosystem.
3
Software Engineering
Enterprise web, desktop, mobile, API and interface development built around real operational requirements.
4
Mobile & Field Operations
Secure access to operational information for responders away from the communications centre.
5
GIS & Location Intelligence
Specialist geospatial capability supporting dispatch, routing, mapping and location-aware decision making.
6
24/7 Operational Support
Round-the-clock support focused on keeping critical public safety systems available and performing.
OUR SOLUTIONS
SDSI-owned technology. Built for public safety.
SDSI owns the intellectual property behind STEMconnect, FirstRespond and STEMcollect. These products support public safety and adjacent mission-critical environments.
PARAMEDIC FIELD & MDT
STEMconnect
A paramedic field and mobile data platform supporting connected operational workflows.
FIELD OPERATIONS
FirstRespond
Mobile capability providing field users with timely operational information and workflow tools.
DATA COLLECTION
STEMcollect
Structured data capture and collection capability for operational and reporting workflows.
SDSI owns the intellectual property behind this product portfolio. Selected products are distributed internationally through STEMLogic under licence from SDSI.
INTERNATIONAL DISTRIBUTION
International sales through STEMLogic
STEMLogic is the international commercial brand used for overseas sales of SDSI-owned products under licence from SDSI. STEMLogic does not own the intellectual property in the portfolio.
PROVEN IMPACT
Real results in the moments that matter.
SDSI works with public safety agencies to support reliable, coordinated emergency response across Australia and New Zealand.
CAPABILITY IN PRACTICE
CAD Transformation
Architecture, delivery, integration and support for complex mission-critical dispatch environments.
CAPABILITY IN PRACTICE
Connected Operational Ecosystem
Interfaces, APIs and operational integration connecting critical systems, information and workflows.
CAPABILITY IN PRACTICE
Mission-Critical Support
Round-the-clock local support focused on system availability, performance and operational continuity.
SECURITY & ASSURANCE
Confidence built into every engagement.
SDSI applies established information security, quality and operational support practices across the software and services it provides to public safety agencies.
SECURITY YOU CAN TRUST
ISO/IEC 27001:2022 certified information security management.
QUALITY BY DESIGN
ISO 9001:2015 certified quality management supporting consistent delivery.
ALWAYS HERE
24/7/365 operational support for systems that communities depend on.
.png)
LOCAL EXPERTISE
Deep experience supporting public safety organisations across Australia and New Zealand.