SDSI TECHNOLOGY
STEMconnect
One job. Every device. Always in sync.
STEMconnect is SDSI’s mobile platform for ambulance and emergency service operations. It gives paramedics and field teams secure, synchronised access to CAD job information, maps, communications and operational tools across their devices.
PRODUCT CAPABILITIES
Field teams need the whole operational picture.
STEMconnect brings CAD-connected information and operational tools into a single, synchronised field experience designed for paramedics and operational supervisors.
CAD-connected information
Keep approved job details and operational updates synchronised across field devices as an incident develops.
Online and offline continuity
Support field workflows through intermittent coverage and synchronise information when connectivity becomes available.
Device flexibility
Support authorised smartphones, tablets and vehicle-based devices across major operating systems.
Mapping and navigation
Provide mapping, routing, location context and approved incident information to support field response.
Safety and wellbeing
Support configurable duress, welfare, operational status and escalation workflows for field personnel.
Connected operational tools
Bring approved communications, hospital-capacity, clinical and supporting information into the field workflow.
CONTROL ROOM TO FIELD
One vendor. One aligned operational ecosystem.
Where SDSI delivers and supports the control-room CAD environment, STEMconnect extends that operational ecosystem securely into the field. It avoids introducing a disconnected third-party mobility layer and the additional interfaces, data transformations and supplier hand-offs that can come with it. The result is a simpler, safer and more secure operational capability.
Integrated by design
STEMconnect extends approved CAD information into the field through an architecture aligned with the control-room environment, operational workflows and authorised devices.
SDSI provides a single point of responsibility for solution design, integration, implementation, testing and ongoing support across the operational chain.
Use offline-capable workflows to support continued field operations through intermittent mobile coverage.
Control-room personnel and field teams work from the same approved job information as an incident develops, helping reduce delay, duplication and inconsistency.
Provide a consistent operational experience across authorised handheld, tablet and vehicle-based devices.
Authorised access, encrypted communications, controlled configuration and monitored connectivity protect information from dispatch through to the field.
Connect optional services such as hospital-capacity information, multilingual communications and other approved operational tools.
DEPLOYMENT & INTEGRATION
Designed to connect with the environment you already operate.
STEMconnect uses a cloud-hosted platform and agency-approved interfaces to exchange information with CAD and supporting systems. Deployments can be separated across training, staging, testing and production environments.
CAD integration
Exchange approved job and operational information through the agency’s supported CAD interfaces and integration architecture.
Microsoft Azure platform
Deploy cloud services within Microsoft Azure using an architecture aligned with the customer’s operational, regional and security requirements.
Separated environments
Support controlled training, staging, testing and production environments for safer implementation, validation and release management.
Secure connectivity
Use authorised access, encrypted communications, controlled configuration and monitored interfaces appropriate to the deployment environment.