

FIRSTRESPOND
The job follows the paramedic.
FirstRespond securely delivers encrypted job information directly to ambulance crews wherever they are, allowing paramedics to receive, review and respond to an incident without needing to remain beside the vehicle-mounted MDT.
Encrypted Dispatch | Operational Status | Voice | Duress
Record when the crew actually starts responding.
JOB ALLOCATED
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ENCRYPTED JOB DELIVERED
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CREW REVIEWS JOB
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RESPONDING SELECTED
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CREW MOVES TO AMBULANCE
Operational information should not stop at the vehicle.
Traditional mobile data terminals are installed in the ambulance. If the crew is inside the station, at a hospital or away from the vehicle, they may not have immediate access to the information being delivered to the vehicle-mounted MDT.
FirstRespond securely delivers encrypted job information directly to the paramedic’s authorised device wherever they are, allowing them to receive, review and respond to an incident while mobile.
ENCRYPTED DISPATCH
Secure delivery of operational job information directly to the paramedic's device.
OPERATIONAL STATUS
Allow crews to acknowledge and update their response status away from the vehicle-mounted MDT.
VOICE DURESS
Operational voice DURESS capability directly from the mobile device. Use a preconfigured Keyword to covertly trigger Duress to the Dispatcher
BUTTON DURESS
Button-activated duress capability providing paramedics with a direct means of raising an emergency alert.
Operational capability that stays with the paramedic.
FirstRespond extends the operational environment beyond the ambulance, allowing paramedics to receive job information, communicate, update operational status and access duress capability without remaining beside the traditional in-vehicle MDT.
Receive the job. Respond to the job. Stay connected to control. Wherever you are.

DEVELOPED BY SDSI
FirstRespond is developed and owned by SDSI as part of its public safety technology portfolio.
INTERNATIONAL ENQUIRIES
FirstRespond is developed and owned by SDSI and is available internationally through STEMLogic. For international sales, deployment and partnership enquiries, visit STEMLogic.
Extending dispatch into the hands of the crew.
CONTROL ROOM / CAD
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FIRSTRESPOND
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PARAMEDIC
CORE CAPABILITIES
ENCRYPTED DISPATCH
Secure delivery of operational job information directly to the paramedic's device.
OPERATIONAL STATUS
Allow crews to acknowledge and update their response status away from the vehicle-mounted MDT.
VOICE
Operational voice capability directly from the mobile device.
DURESS
Button-activated duress capability providing paramedics with a direct means of raising an emergency alert.