Police Technology for informed officers and coordinated response
Police Technology for informed officers and coordinated response
Help officers access the information they need, support dispatch decisions and coordinate with partner emergency services—from the communications centre to the frontline.
SDSI combines CentralSquare CAD Enterprise, MobileX Enterprise and Unify with local implementation, systems integration and operational support across Australia and New Zealand.
Support officer safety
Make approved incident updates, mapping and operational alerts available to help officers make informed decisions as circumstances change.
Coordinate the response
Bring incident and resource information together to support dispatchers, supervisors and operational commanders.
Maintain operational continuity
Support critical operations through considered architecture, controlled change and agreed local support arrangements.
CENTRALSQUARE CAD ENTERPRISE
Police Technology for a clearer operational picture for dispatch and command.
Police communications teams must manage changing priorities, coordinate resources and keep officers informed. CAD Enterprise brings incident, mapping and resource information into a connected environment to support those decisions.
Manage the developing incident
Understand resource availability
CentralSquare CAD Enterprise
Support incident entry, resource assignment, operational updates and closure through connected dispatch workflows.
Use mapping, resource information and supported recommendation tools to assist dispatch decisions.
Reflect your operational procedures
Configure supported workflows, fields and response plans around the agency’s approved ways of working.
Keep operational information connected
Exchange approved information with field systems and supporting technologies through supported interfaces.
Capabilities depend on the selected version, licensed modules, supported interfaces and agency configuration.
CENTRALSQUARE MOBILEX ENTERPRISE
Keep officers informed beyond the patrol vehicle.
Officers may need incident information while on foot, on a bicycle, on a vessel or working at the scene. MobileX Enterprise extends CAD-connected information and operational tools to supported phones and tablets.
The value is access to relevant operational information where the officer is working. SDSI works with the agency to assess supported devices, integration requirements and the field workflows the deployment needs to serve.
Follow the developing incident
Access approved incident details and updates through integration with CAD Enterprise.
Understand the location
Use mobile mapping, local GIS information and routing tools to support field response.
Receive operational alerts
Bring real-time alerts and updates to authorised field devices, subject to connectivity.
Use supported phones and tablets
Support Android and iOS devices, with compatible Samsung DeX docking options where appropriate.
Available functions depend on supported hardware, software versions, licensing, connectivity and agency configuration.
CentralSquare MobileX Enterprise
CENTRALSQUARE UNIFY
Keep partner agencies informed as the incident changes.
Telephone and radio remain important coordination tools. Unify adds controlled electronic information exchange between participating CAD systems, helping agencies share agreed operational updates within supported workflows.
For a serious road collision, flood evacuation or major public event, Police, Fire and Ambulance may each hold information relevant to the wider response. Unify helps connect that operational context while each agency retains its own systems and decision-making responsibilities.
Exchange agreed incident information
Share supported incident details and updates between participating agencies, reducing reliance on repeated verbal relay and re-entry.
Connections depend on supported interfaces, configuration, security requirements and inter-agency agreements. Information sharing does not transfer operational command or provide unrestricted access to police information.
Support shared situational awareness
Make agreed unit statuses and location information available through supported connections to assist coordination.
Retain agency control
Define what information is shared, who can receive it and how participating agencies use it within their operational arrangements.
ILLUSTRATIVE POLICING WORKFLOW
A developing search. Connected operational information.
Consider a search for a missing vulnerable person. As information changes and additional resources become involved, dispatch, officers and command need access to the approved information relevant to their roles.
The aim is to support a consistent understanding of the developing incident, with information access governed by each agency’s permissions and operational responsibilities.
Illustrative scenario only. This is not a customer case study or a representation of specialist search-management functionality. Available capabilities depend on the deployed products, interfaces, configuration and connectivity.
1. Coordinate through dispatch
CAD Enterprise supports management of the incident, assigned resources and operational updates.
2. Inform officers in the field
MobileX Enterprise gives authorised officers access to approved incident updates and mapping on supported phones and tablets while away from their vehicles.
3. Maintain operational oversight
Connected incident and resource information helps supervisors and command understand the developing response.
4. Coordinate with partner agencies
Where other emergency services participate, Unify can support exchange of agreed incident information through configured CAD connections.
DELIVERED AND SUPPORTED BY SDSI
Local expertise across the operational lifecycle.
As a CentralSquare reseller, SDSI combines established public safety technology with local architecture, engineering, implementation and operational support across Australia and New Zealand.
Disciplined delivery. Defined responsibilities.
SDSI maintains ISO/IEC 27001:2022 certified information security management and ISO 9001:2015 certified quality management systems. Deployment-specific security and assurance requirements are agreed with the agency.
Explore CentralSquare’s police customer examples.
CentralSquare’s published resources include police examples of Enterprise CAD and Unify. These are CentralSquare customer references and do not imply SDSI delivered those projects.
Start with the operational requirement.
Work with police operational and technical teams to understand workflows, priorities and system dependencies.
Configure and integrate.
Align supported capabilities with agency procedures and connect approved CAD, communications, GIS, mobile and enterprise information flows.
Manage implementation and change.
Plan testing, transition and upgrades around agreed requirements and operational continuity.
Support ongoing operations.
Provide 24/7 operational support under agreed service arrangements, with defined escalation and incident management processes.
Start with your operational priorities.
Whether your focus is dispatch, information for officers beyond the vehicle, coordination with partner agencies or support for critical systems, discuss your requirements with SDSI.
We can work through your existing environment, the capabilities you need and a practical approach to evaluation.