STEMCONNECT FIRE & RESCUE
Fire and Rescue Mobile Software for connected fireground response
CAD-connected mobile software that brings incident information, operational mapping and critical updates to fire and rescue crews.
Delivering a unified operational view with secure access to information, mapping, and hazard intelligence.
MDT · Tablet · Smartphone · Compatible in-vehicle systems
BUILT AROUND FIRE & RESCUE OPERATIONS
Connected throughout the response
Keep crews and the communications centre connected to incident information, from mobilisation through to availability.
Mobilised
Turnout
Responding
On scene
Available
Response statuses are configurable to agency workflows. Updates synchronise when connected.
Know more before you arrive
Give responding crews access to incident details, premises information and known hazards before they reach the scene.
Available information depends on the agency’s connected systems and approved data sources.
Incident & resources
Incident location, CAD narrative, operational updates and responding appliances.
Premises & response plans
Building information, access points and approved pre-incident plans.
Hazards & water sources
Known hazards, operational warnings, hydrants and agency-approved water sources.
Incident & appliances
Operational layers
Identify known hazards, access points and premises information.
Live Traffic
Water sources
See the incident location and relevant responding resources.
Display approved GIS layers and available traffic information.
CAD-based rostering
Access crew roster information maintained in CAD to support visibility of personnel and operational assignments.
Hazards & Access
View agency approved hydrant and water-source information.
Secure crew-to-crew messaging
Exchange secure operational messages between authorised crews working on the response
Live drone feed
View a live drone feed linked to the CAD job across all authorised devices attached to that job.
Mapping content depends on the agency’s approved data sources and configured integrations.
Bring incident locations, appliance positions and agency-approved mapping layers together in one operational view.
More than navigation
One incident. Across your devices.
Keep authorised personnel connected to the same CAD incident, at the station, in the appliance and on the incident ground.
STEMConnect Fire & Rescue allows authorised personnel to remain connected to the same CAD incident across supported devices, helping crews maintain access to operational information wherever they are working.
Station
Appliance MDT
Tablet
Smartphone
Android Auto & Apple CarPlay
Selected STEMConnect functions are available through compatible Android Auto and Apple CarPlay systems.
Available functions vary by device and agency configuration. Updates synchronise when connected.
CAD CONNECTED BY DESIGN
From communications centre to incident ground
STEMConnect Fire & Rescue ensures CAD remains the definitive incident source while securely delivering critical data into the hands of crews on the fireground.
The agency can configure how crew duress alerts are presented to nominated personnel and incorporated into its operational response procedures.
SDSI can provide the integration, software engineering, configuration, testing, deployment and operational support required around the solution.
CAD
STEMConnect Fire & Rescue
Station
Appliance
Crew
Incident Ground
INCIDENT-SPECIFIC INFORMATION
Information relevant to the incident
Each emergency call requires specific data. STEMConnect Fire & Rescue tailors the interface to present information based on call type, site details, and the unique response environment.
Across these incident types, a configured duress action gives a crew member a way to raise an urgent safety concern while working away from the appliance.
Structure Fire
- Premises information
- Building hazards
- Hydrants
- Access points
- Pre-incident plans
- Responding appliances
- CAD updates
Bushfire & Wildfire
- Incident location
- Tracks and access routes
- Water sources
- Operational GIS layers
- Resource locations
- Hazards and warnings
- Updated incident information
Road Rescue
- Incident location
Access and approach
Supporting resources
Live traffic conditions
Hazardous Materials
- Site hazards
- Premises information
- Access restrictions
- Response guidance
- Specialist resources
- Operational warnings
FIELD-READY DESIGN
Less searching. More operational awareness.
Firefighters should not need to move between multiple disconnected systems while responding. STEMConnect Fire & Rescue is designed to bring relevant operational information into a clear, field-ready experience centred around the incident.
Clear workflows
Present the information and actions relevant to the response without unnecessary complexity.
Large, accessible controls
Ensure simple navigation during heavy operations on mobile platforms. A core design principle is that agency-configured duress actions should be straightforward for an authorised crew member to find and activate in the field.
Incident-focused information
Prioritise information that helps crews understand the incident, location, hazards and response.
CREW SAFETY & AWARENESS
Keep the crew connected
STEMConnect Fire & Rescue helps maintain the flow of important operational information between the communications centre and responding personnel as the incident develops.
Crew Duress
Give an authorised crew member a configured way to raise an urgent safety alert. The agency determines who receives it and how it is acknowledged and escalated.
Critical Incident Updates
Surface important CAD information and changes relevant to the response.
Operational Messaging
Support the exchange of authorised operational messages.
Location Awareness
Present relevant location information within the connected response environment.
Incident Warnings
Highlight approved warnings and operational information associated with the incident or location.
Acknowledgements
Support clear acknowledgement of relevant operational information where configured.
CONFIGURABLE
Your terminology. Your statuses. Your operational information.
Fire & Rescue organisations do not all operate in exactly the same way. STEMConnect Fire & Rescue can be configured around agency terminology, response statuses, operational workflows, GIS information and approved information sources.
Agency terminology
Response statuses
Operational workflows
GIS and approved information sources
Crew safety and duress procedures
The agency can agree the authorised users, alert recipients, acknowledgement and escalation approach during implementation.
The result is a solution that supports established operational practice rather than forcing crews into a generic workflow.
SECURITY & ASSURANCE
Secure by design
Protecting sensitive emergency data necessitates a rigorous integrity and safety strategy tailored for high-stakes government services. Access to crew safety actions and the handling of duress alerts should follow the agency’s approved roles, security controls and operational procedures.
STEMConnect Fire & Rescue is supported by SDSI's broader security, engineering and operational support framework.
ISO/IEC 27001:2022
ISO 9001:2015
Microsoft Azure architecture
Encrypted communications
Role-based access
Secure software engineering
24/7 operational support